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Noticeboard

25 May Bank Holiday Local Pharmacy Opening Hours25 May Bank Holiday Pharmacy Opening HoursDue to COVID-19

  • We are not currently accepting returns of unwanted/unused medications until July at the earliest.

  • If you need to visit the Practice please wear a cloth face covering. 

  • To alleviate pressure on the surgery during this busy time our dispensary will only be open from 9-12 for collection of prescriptions.

  • Please keep to one in the Practice at all times. If you need to enter the Practice and there is someone in Reception please wait outside in a queue with a 2 metre distance from the person in front of you.

Letter to our patients from Dr Farrell

The Electronic Prescription Service

We are upgrading to the next phase of the Electronic Prescription Service (EPS) which will mean that almost all our prescriptions will be processed electronically from 25th March 2020. Electronic prescriptions help save the NHS money.

You will receive your prescriptions in the same way as you do now.

Read more about EPS on the NHS website.  

 

The surgery will be closed for training on:

Tuesday 23rd June - 1.30 - 4.30

Thursday 23rd July - 3.30 - 6.30

Thursday 17th September - 3.30 - 6.30

Tuesday 13th October - 3.30 - 6.30

Tuesday 17th November - 1.30 - 4.30

2021

Thursday 21st January - 3.30 - 6.30

Wednesday 10th March - 3.30 - 6.30

We now have a social prescriber, Melanie Gale coming to the surgery on Thursdays. Click on the link below to find out more about Social Prescribing. If you think this is something you may benefit from please contact the surgery for a referral.

https://youtu.be/O9azfXNcqD8 

Please do not visit the surgery if you or your family have symptoms of diarrhoea & vomiting. For medical advice click on the link below.

https://www.nhs.uk/conditions/diarrhoea-and-vomiting/


Polite Reminder:

Please do not send emails to the Surgery regarding your healthcare, medications or appointments.

 

We now have a Facebook page, please visit us and like our page!

 

Appointments

calendar_penAll consultations, except emergencies, are by appointment which can be made by telephoning during surgery opening hours.  If you cannot keep an appointment please telephone to cancel so that it can be offered to another patient. Continuity of care is important - please try to see your usual doctor at all times

If you think you need to be seen earlier than the appointment offered, please tell the receptionist.

The doctors place greater emphasis on giving enough time to each patient and ensuring that patients can make appointments within 24 - 48hr than on time keeping within an individual surgery session so there may be delays beyond your appointment time.

We are working to improve access to appointments for our patients, in particular at evenings and  weekends. If you would like to be offered one of these appointments, which may be at a different site, please ask.

Telephone Advice

The doctors are available for telephone advice. Although this is usually at the end of their surgeries we cannot specify a time at which they will call you but they will endeavour to contact you between 8am & 8pm on the day on which you request a call.

Emergencies

A doctor is on call for emergencies during the hours in which the doctors are running their surgeries (i.e. 09:00 to 12:00 and 16:00 to 18:00).

Please note that although the surgery is open outside these times, there is no guarantee that a doctor or a nurse will be available. If you are in any doubt, you should dial the emergency services. When making an emergency call, try to remain calm and give as much information as you are able. If using a call box, please have several coins available.

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website